At x111me, protecting the personal data of our players across Pakistan is a core operational responsibility. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used and stored, who it may be shared with, and what rights you hold as a data subject. Please read this document carefully before creating an account or using the Platform.
This Privacy Policy forms part of your agreement with x111me. By registering an account or using the Platform, you confirm your acceptance of this policy in full.
At a Glance
A quick reference to the six key privacy pillars that define how x111me handles your personal information. The full legal text below is the binding version — these cards are a plain-language summary only.
x111me collects personal data you provide directly at registration — including your full name, CNIC number, date of birth, email address, and phone number — as well as technical data generated automatically when you use the Platform, such as IP address, device identifiers, and session logs.
Your data is processed for account management, identity verification (KYC), fraud prevention, AML compliance, payment processing, responsible gaming monitoring, and platform improvement. x111me does not process your data for any purpose inconsistent with these stated objectives.
Data may be shared with licensed third-party service providers — including payment processors like JazzCash and EasyPaisa, KYC verification partners, and gaming software suppliers — under strict contractual data processing agreements. x111me never sells your data to external marketers.
x111me applies industry-standard technical and organisational security measures, including TLS encryption for data in transit, AES-256 encryption for data at rest, access controls, and regular security audits. No system is completely immune to risk, but we take every reasonable precaution to protect your information.
You have the right to access, correct, and in certain circumstances request deletion of your personal data held by x111me. You may also object to specific types of processing or request a restriction where applicable. Requests can be submitted to our support team at any time via Live Chat.
x111me uses essential cookies to keep you logged in and maintain platform functionality, along with analytics cookies to understand how the Platform is used and improve the player experience. You can manage non-essential cookie preferences through your browser settings or the x111me cookie consent tool.
Important: This Privacy Policy describes how x111me collects, uses, stores, and protects the personal data of players registered on the Platform. By creating an account or continuing to use x111me, you confirm that you have read and accepted this policy. If you do not agree, please do not use the Platform.
Welcome to x111me. We are committed to protecting and respecting the privacy of every player who uses our online gaming platform. This Privacy Policy sets out the basis on which personal data collected from you — or provided by you — will be processed by x111me in connection with your use of the Platform, including the sportsbook, casino, live dealer section, and all supporting services.
This policy should be read alongside our Terms & Conditions and any promotion-specific terms that may apply to your account. Together, these documents form the complete agreement between you and x111me.
x111me takes its obligations regarding personal data seriously and processes all data in accordance with the applicable requirements of its international gaming licence and internationally recognised data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.
For the purposes of this Privacy Policy, x111me acts as the data controller in respect of the personal data of its registered players. As data controller, x111me determines the purposes for which and the manner in which personal data is processed.
x111me operates under an international gaming licence. All data processing activities are conducted in accordance with the data protection obligations imposed by that licence, as well as x111me's internal data governance policies.
If you have any questions about how x111me processes your personal data, or wish to exercise any of your rights described in this policy, you may contact us via Live Chat inside the Platform or by emailing us at support at x111me.net (plain text — not a clickable link).
x111me collects personal data in several ways — data you provide directly, data generated automatically through your use of the Platform, and in limited circumstances, data received from authorised third parties such as KYC verification providers.
In certain circumstances, x111me may receive personal data about you from authorised third parties, including KYC identity verification providers, fraud prevention databases, and payment processors — for example, confirmation of a successful identity check or a flag from a fraud monitoring service. Such data is used solely for the purpose for which it was shared and in accordance with the agreements in place with those third parties.
x111me does not collect sensitive personal data categories (such as health data, racial or ethnic origin, or political opinions) in the ordinary course of its operations. If such data is ever provided voluntarily in a support communication, it will be treated with the highest level of confidentiality and used only to resolve the matter at hand.
x111me processes your personal data only for clearly defined, legitimate purposes. The table below summarises the primary processing activities, the data categories involved, and the legal basis on which each processing activity is conducted.
| Processing Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Registration data, technical data | Performance of contract |
| Identity verification (KYC) | Registration data, KYC documents | Legal obligation / licence requirement |
| Payment processing | Payment data, transaction logs | Performance of contract |
| Fraud and money laundering prevention | All categories | Legal obligation / legitimate interest |
| Responsible gaming monitoring | Usage data, transaction logs, RG preferences | Legal obligation / legitimate interest |
| Customer support | Registration data, support communications | Performance of contract |
| Platform analytics and improvement | Usage data, cookie data | Legitimate interest / consent |
| Marketing communications (opt-in only) | Email address, phone number | Consent |
| Regulatory reporting and audit | All categories as required | Legal obligation |
Where processing is based on consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. You may unsubscribe from marketing emails at any time using the unsubscribe link in any such communication, or by contacting our support team.
x111me does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following clearly defined circumstances:
x111me will never share your personal data with third-party advertisers, data brokers, social media platforms, or any entity whose primary purpose is marketing, without your explicit and specific consent. If you receive a communication claiming to be from x111me that asks you to provide personal data through an external link, treat it as suspicious and contact our support team immediately.
x111me processes payment transactions in Pakistani Rupees (PKR) and, for cryptocurrency deposits, in USDT TRC20. All payment processing is handled through licensed and regulated third-party payment gateways. x111me does not store full bank account numbers, full JazzCash or EasyPaisa account credentials, or any other complete financial instrument data on its own servers.
The payment data x111me retains is limited to: the payment method type, the account reference or partial identifier (such as the last four digits of an account number or the registered mobile number associated with a JazzCash/EasyPaisa wallet), the transaction amount, date, reference number, and status. This data is retained for the period required by our AML compliance obligations and gaming licence conditions.
All withdrawals are processed to the same payment method used for your most recent deposit wherever technically feasible. This requirement exists as part of our AML controls to ensure that funds are returned to their verified source. Withdrawal requests may be held pending KYC verification or AML review in accordance with our Terms & Conditions.
x111me retains personal data for as long as necessary to fulfil the purposes for which it was collected, and for as long as required by applicable legal, regulatory, and licensing obligations. The general retention guidelines applied by x111me are as follows:
When personal data is no longer required and the retention period has expired, x111me will delete or irreversibly anonymise that data in a secure manner using industry-standard data destruction methods.
x111me implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
You play an important role in keeping your account secure. Never share your password or 2FA codes with anyone — including anyone claiming to be an x111me employee. x111me will never ask for your password through any channel. If you suspect your account has been accessed without your authorisation, contact our support team immediately via Live Chat.
x111me uses cookies and similar tracking technologies (such as pixel tags and local storage objects) to operate the Platform, personalise your experience, and understand how players interact with our services. The following categories of cookies are used:
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies will affect the functionality of the Platform. For full details on the specific cookies used by x111me, please refer to our cookie management tool accessible from the Platform footer.
x111me respects your rights in relation to your personal data. Subject to the applicable legal framework and any overriding obligations under our gaming licence (such as AML data retention requirements), you have the following rights:
To exercise any of the above rights, please contact the x111me support team via Live Chat inside the Platform or by emailing support at x111me.net. We may need to verify your identity before processing certain requests. We aim to respond to all data subject requests within 30 days of receipt.
Exercising your data rights will not result in any negative consequences for your account status, provided the request does not conflict with x111me's legal obligations. Where a request cannot be fulfilled due to a legal obligation (such as an AML data retention requirement), x111me will explain the reason clearly and inform you of any available alternatives.
x111me is an online gaming platform strictly restricted to adults. The minimum age to register and use the Platform is 21 years old. x111me does not knowingly collect personal data from individuals under the age of 21.
During the registration process, all applicants are required to provide their date of birth, and this is verified as part of the KYC process. Any account found to belong to a person under the age of 21 will be immediately suspended, all funds will be returned to the verified source, and all personal data associated with the account will be deleted promptly in accordance with our data retention policy.
If you believe that a minor has registered on the x111me Platform, or if you are a parent or guardian who has concerns about a minor accessing our services, please contact our support team immediately via Live Chat or at support at x111me.net. We take such reports extremely seriously and will act without delay.
Players in Pakistan are also encouraged to use third-party parental control tools and filtering software to restrict access to online gaming platforms for minors within the household. x111me supports all reasonable efforts to prevent underage gambling.
As an internationally licensed gaming platform, x111me may store and process your personal data in countries outside Pakistan. This may occur, for example, when data is processed by a cloud infrastructure provider or KYC verification service whose servers are located outside Pakistan.
Where personal data is transferred outside Pakistan, x111me takes appropriate steps to ensure that the transfer is carried out in a manner that provides an adequate level of protection for your personal data, consistent with applicable data protection standards. Such steps may include:
By using the x111me Platform, you acknowledge and consent to the transfer of your personal data to third-party processors in other countries for the purposes described in this Privacy Policy, subject to the safeguards described above.
x111me reserves the right to update or amend this Privacy Policy at any time. When we make changes, the revised policy will be published on this page with an updated effective date. For material changes that significantly affect your rights or how your data is processed, x111me will provide advance notice via your registered email address or an in-platform notification banner.
Your continued use of the x111me Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated policy, you should close your account before the revised policy takes effect. To close your account, please contact our support team via Live Chat or email.
We encourage you to review this Privacy Policy periodically to stay informed about how x111me handles your personal data. The effective date at the top of this page will always reflect when the policy was last updated.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which x111me processes your personal data, please contact us through any of the following channels:
x111me is committed to resolving all privacy-related queries and complaints fairly and promptly. If you submit a complaint, we will acknowledge receipt within 24 hours and aim to provide a full response within 10 business days.
If you are not satisfied with x111me's response to your complaint, you may have the right to refer the matter to the relevant supervisory or dispute resolution authority under the terms of x111me's international gaming licence. Details of the applicable authority and process are available from our support team upon request.
For the fastest and most efficient resolution of any privacy or data-related query, please use Live Chat inside the Platform. Our support agents are trained to handle data subject requests and privacy concerns and are available every day of the year, 24 hours a day — including PSL match nights and public holidays.
x111me is built for Pakistani players who value transparency, security, and fair play. Your personal data is protected under our strict privacy standards. Explore the Platform with full confidence — cricket betting, live casino, and thousands of slots await. 21+ only. Play responsibly.
Data encrypted & secure · 21+ players only · Responsible gaming tools available